Caroline Carter-Smith is the co-founder of CSuite Content, which helps businesses be more human, providing communications, branding and social media management services for CEOs and senior executives. They've helped leaders at Fortune 500 companies and fast-growing startups build their brand, expand their influence and inspire their team.
From relying too heavily on AI to not expecting the unexpected, here's how to communicate effectively as a leader in the year ahead — and avoid needless controversy in the process.