Founding principal of Synapse Studios
at Synapse Studios
Entrepreneur Leadership Network® Contributor
Chris Cardinal is a founding principal of Synapse Studios, a growing app consultancy based in Tempe, Arizona that builds custom software for startups, enterprises, the government and just about anyone else.
Relegating customer success to a separate team of reps is short-sighted. Instead, you should work to implement a coaching model of relationship-building using these practices.