Thought Leaders
The Delicate Art of Gracefully Recovering From a Verbal Blunder
Knowing how to walk it back when the tongue slips is key to avoiding the worst consequences to career and reputation.
David Maxfield is author of three New York Times bestsellers, Crucial Accountability, Influencer and Change Anything. He is also a sought-after speaker, consultant to the Fortune 500, and vice president of research at VitalSmarts, an innovator in corporate training and leadership development.
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