Ishaan Agarwal

Senior Product Manager at Square

Senior Product Manager at Square. Previously Product Manager at Brex and at Microsoft. B.S. and M.S. in Computer Science from Brown University. Specializes in building user friendly software for small businesses.

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More From Ishaan Agarwal

Building a Business

If Your Product Isn’t Gaining Traction, Don’t Rebuild. There’s a Better, Cheaper Solution.

Your product isn't broken, you're just selling it to the wrong people — and switching customers is cheaper than switching code.

Building a Business

The Data Looks Bad — But Is It? Here’s When You Should Ignore Your Metrics (and When to Panic).

A decision framework for interpreting conflicting data signals

Business News

Es posible que la estrategia de IA de tu empresa esté al revés. Aquí te explicamos por qué — y cómo arreglarla

Deja de perseguir soluciones de IA para resolver problemas que no tienes.

Tech

Why Your Beautiful Product Is Failing While ‘Ugly’ Competitors Thrive

Here's why users say they want beauty but always choose the ugly product that actually works.

Building a Business

How Confirmation Bias Is Destroying Your Product — and How to Stop It

It's time to unlearn what you "know" about your users.

Business Ideas

The Most Revolutionary Products Don’t Come From ‘Eureka’ Moments. Here’s What You’re Not Seeing.

The boring truth about technology disruption and what it means for your business.

Tech

Your Company’s AI Strategy Is Probably Backwards. Here’s Why — and How to Fix It.

Stop chasing AI solutions for problems you don't have.

Building a Business

Your Product’s Design Could Be Costing You Customers. Here’s What You’re Doing Wrong (and How to Fix It).

What good design teaches us about making products people actually want to use.

Business Operations & Logistics

5 ‘Boring’ Processes That Make Tech Companies Wildly Successful (and Will Work For Your Small Business, Too)

Implementing these five tech practices can transform your small business.

Building a Business

This Popular Way of Measuring Product Success Isn’t Telling You the Whole Story — Here’s What to Track Instead

Net Promoter Score is probably the wrong metric for your business. Here's what you should measure instead.

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