James Young

Founder & Creative Chairman at Tangible

Entrepreneur Leadership Network® Contributor

James Young founded CX consultancy Tangible more than 25 years ago and now partners closely with industry-leading companies such as Intel, Intuit, and Array to connect dots, people, and disparate ideas because that's how the most inspired – and impactful – customer experiences are made.

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More From James Young

Building a Business

Why Most Training Workshops Fail — and the 4 Principles That Made Mine a Big Hit

I've designed innovation workshops for some of the world's largest enterprise brands. The same four teaching principles work just as well for a five-person startup.

Human Resources

Here’s Why I Tell Enterprise Companies to Make Time for Play

Playful, warm-up activities can foster team vulnerability and boost innovation in the workplace. Here's how.

Thought Leaders

My Company Went Unnoticed for Years — But Everything Changed Once I Stopped Doing This One Thing

It's not personal, it's business? No way. Business is personal.

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