Jeff Kauflin

Bounce Exchange helps companies turn browsers into buyers

Centralized software leads to superpowered customer service and a huge productivity boost.

After a health issue put the boss on extended leave, an alternative medicine and massage studio used a scheduling service to get back on track.

There's a new digital monetary system in town.

Gainsight, a customer-success management company, helps increase customer retention for small but quickly growing companies.

Rather than lose money to customers who had installed ad blockers, the online dating site asks users to donate money to make the site ad-free.