Chicago native Marty Fukuda is the chief operating officer of N2 Publishing, overseeing operations at its corporate headquarters in Wilmington, N.C. He first joined the company as an area director in 2008 after working in the direct sales and print industries.
Unless you're the '76 Hoosiers, your team will encounter losses or setbacks. It's the champions who are able to re-calibrate after a defeat, learn from it and use it to push them forward.
It happens all the time -- being put in a position to manage someone doing a job you cannot do yourself. Here's how to help that person along in other ways.