Ten Years, 500 Units, No Private Equity: How Mark W. Davis and Frank Torre Transformed PuroClean
The popular property damage restoration and remediation franchise is on the move.
In 2015, when Mark W. Davis and Frank Torre acquired the PuroClean franchise network, their vision was clear: to build PuroClean into a movement, making it a World-Class Brand that could serve more communities across North America with compassion, technical training, and Relentless Customer Service.
A decade later, that vision has become reality. They saw a chance to grow the PuroClean brand, bringing essential restoration services to more home and business owners, while offering a meaningful business opportunity to aspiring entrepreneurs.
Under their leadership, PuroClean has expanded from 222 units to more than 500 locations in the U.S. and Canada, stretching from Hawaii to Puerto Rico, San Diego to Vancouver, Miami to St. John’s, Newfoundland.
From the beginning, Davis and Torre doubled down on investing in training, systems, infrastructure, and most importantly, people—a stark contrast from the industry trend of turning to private equity for rapid expansion.
That people-first approach meant investing directly in Franchise Owner development, offering a three-week New Franchise Training program, ongoing education through courses on the PuroClean Online Academy, and advanced certifications in commercial restoration.
By equipping PuroClean Franchise Owners with both technical knowledge and business leadership expertise, PuroClean built a network that is ready to deliver excellence at any scale. Today, three of the top five national insurance carriers and dozens of third-party administrators list PuroClean as a preferred provider, proof that the model of Relentless Customer Service continues to work.
Davis and Torre‘s strategic reinvestments have kept the company nimble, aligned with its Franchise Owners, and focused on long-term stability rather than short-term returns.
For aspiring entrepreneurs, this is an opportunity to join a brand that combines industry-leading restoration and business operations training with strong revenue potential and the chance to build a lasting legacy.
PuroClean Franchise Owners come from every walk of life—they’re men and women, husbands and wives, fathers and daughters, veterans seeking their next mission, and immigrants pursuing the American Dream. What unites them is a drive to serve, answering every call with excellence and compassion, which defines The PuroClean Way.
Whether restoring single-family homes or tackling the remediation of large commercial properties, PuroClean teams are trained, certified, and equipped to respond in their local markets.
500 units is a milestone, not a finish line. With the brand excelling in service quality, response times, and customer satisfaction, they are not slowing down. From water and mold mitigation to fire, smoke, and soot restoration and biohazard cleanup services, more communities have a demand for essential property restoration services, and more people are seeking the independence and fulfillment of business ownership. Under the continued leadership of Davis and Torre, PuroClean is prepared to deliver.
Ten years, 500 units, zero private equity, and a clear runway for continued growth ahead.
For information on PuroClean’s franchising opportunity, visit PuroCleanFranchise.com.