How to Get an Enormous User Base Without Spending a Dime on Marketing

By Pierre-François Verley • edited by Dan Bova • Nov 05, 2014

Opinions expressed by Entrepreneur contributors are their own.

It’s no secret most startups have little to no marketing budget. However, this shouldn’t be a deterrent to success.

We launched Talentoday, a career guidance platform, in the U.S. in January 2014. By April 2014, we a million users. Compare this success to other popular startups. It took social network Path more than a year to reach 1 million downloads, Kickstarter 30 months to reach its 1 millionth backer and Facebook 10 months to reach 1 million users. After only nine months, our company has more than 3 million users — with paying clients from more than 100 organizations in approximately 160 countries.

And we did this all without spending a dime on marketing. What was our secret?

We credit our success to these key strategies:

Deliver real value to users.

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Leverage social networks.

BuzzFeed quizzes, Spotify and all the quirky Facebook games have one thing in common: the ability to share. Whether it’s quiz results, music playlists or point scores, it’s important to tie sharing into the product or service’s core.

Consider ways to connect social-media sites into the product and allow users to share activity. Not only does this play into the audience’s love of sharing, but it also allows new users to learn about and access the site more easily.

Focus on a human-centric user experience.

A human-centric user experience requires incorporating the principles of universal design. The Institute of Human-Centered Design has a full list here, but some of the most important include making sure the design of the site is easy to understand and accommodates a wide range of individual preferences and abilities.

Consider also the more basic components of the site. How much physical effort does it take to navigate? Are the sizing and spacing appropriate for a wide range of audiences? Think about the first thing new users will see when they encounter the site and make sure all the components are clear and easy to understand. All the marketing dollars in the world won’t help if users reach the site and are lost.

At the end of the day, no matter the marketing budget, market to people. Always remember the audience.

Related: Increase Your Customer Base

It’s no secret most startups have little to no marketing budget. However, this shouldn’t be a deterrent to success.