Fast-food franchises often get a bad rap for being slow to change, but this time they find themselves in the unique position of being among the first in the food-service realm to make a major investment in automation.
At Kickstarter's Brooklyn headquarters -- a former pencil factory with tons of natural sunlight --125 employees take turns hosting seminars, screenings and book club.
In his new book, 'If I Understood You, Would I Have This Look on My Face?,' the M*A*S*H star examines the science behind why we connect, why we don't and why listening is the best sales strategy.