At the beginning of 2020, John Berkowitz was determined to acquire a much bigger company, and it wasn't going well. Then the pandemic set in. But chaos worked in his favor.
Bearaby makes weighted blankets to help its customers sleep better. To help its employees work (and live) better, the company embraces a flexible schedule that celebrates snoozing.
Pritesh Benjamin hadn't planned to spend much time in the kitchen, but when business dropped 70 percent overnight, he rolled up his sleeves and got to cooking.
Successful franchise execs do more than run the home office. They support an entire network of franchisees-and above all, that requires empathy. Here's how to seek out that skill set.