9 Ways to Make Your Customers Happy (Infographic)
Happy customers are a core component of a healthy, profitable company.
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Customer satisfaction is vital to keeping your company afloat. Without customers, how would you make any money? Bad customer service can cost a business a lot. Just this year, poor customer service cost businesses in the U.S. $83 billion. And not only does it affect companies’ profits, but it can also result in lost clients and a bad reputation.
If you’re worried about money and wary of an investment in good customer service — here’s a hopeful statistic: 86 percent of consumers say they would pay more for a better customer service experience.
Related: 10 Reasons Why Good Customer Service Is Your Most Important Metric
From simply asking your customers how their day is to sending handwritten notes — there are a number of ways your company can boost customer happiness. To learn more, check out Headway Capital‘s infographic below.
Customer satisfaction is vital to keeping your company afloat. Without customers, how would you make any money? Bad customer service can cost a business a lot. Just this year, poor customer service cost businesses in the U.S. $83 billion. And not only does it affect companies’ profits, but it can also result in lost clients and a bad reputation.
If you’re worried about money and wary of an investment in good customer service — here’s a hopeful statistic: 86 percent of consumers say they would pay more for a better customer service experience.
Related: 10 Reasons Why Good Customer Service Is Your Most Important Metric
From simply asking your customers how their day is to sending handwritten notes — there are a number of ways your company can boost customer happiness. To learn more, check out Headway Capital‘s infographic below.
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