CRM | Page 3

Streak, a customer relationship management app that integrates with Gmail, unveiled a feature today that allows senders to see who has read an email, where they read it and what type of device they read it on.

The company's Gmail add-on makes for a sleek social CRM tool.

Seven in ten CEOs, founders and managers are clueless about the cloud and what it holds for small businesses.

It can pay to be organized when prospecting for more sales. These free template forms can help you keep better track of your contacts and follow-up plans.

The pros and cons of an online tool that focuses on managing the sales pipeline.