Ben Richmond is a chartered accountant and managing director (North America) at Xero, where he is responsible for driving Xero's growth in the region. Ben has been recognized by CPA Practice Advisor as a "20 Under 40 Influencer" and was named Accounting Today's "Top 100 Most Influential People in Accounting."
Explores how small businesses can navigate the uncertainty of a political transition, focusing on the importance of maintaining control over key business operations. Additionally, emphasizes the opportunity for growth and advocacy in the face of policy and economic changes.
This article examines the surprising gap between what consumers want in payment options and what small businesses currently offer. It also provides strategies for small business owners looking to adapt to these preferences and enhance customer loyalty.
Strategies for small business owners who are looking to influence policy decisions, stay informed and strengthen their business resiliency ahead of the 2024 election.
This Pride Month, I reflect on my own coming-out journey at work and the steps that need to be taken toward creating inclusive and empowering workplaces for LGBTQ+ individuals. Organizational leaders play a crucial role in driving continued growth and improvement.
This "soft skill" has emerged as a particularly critical one for our increasingly remote-work and AI-influenced environment: How to make it an engine of progress for your company.
We live in a world with increasing pressures from stakeholders, constantly changing customer expectations and volatile financial conditions — which for many, especially business owners — can make it hard to create clear distinctions between professional and personal emotions.
By preparing for the upcoming holiday season year-round as opposed to just in the second half of the year, retailers can directly apply lessons learned from the previous year, effectively plan for various scenarios based on different external factors (i.e., inflation) and get a head start on competitors.
This piece explores why entrepreneurs have several reasons to consider the opportunities of franchise ownership and how you can leverage the power of a franchise network.
Despite many organizations emphasizing the importance of mental health, there's still a hint of stigma in the workplace attached to stepping away for more than standard single-week vacation.
Millennial owners are enormously passionate about their businesses, but they can struggle with the kinds of skills that accountants excel at, such as keeping an eye on costs, crunching sales figures, managing cash flow and developing short-term and long-term plans.