Emily Washcovick | Page 3

Small Business Expert at Yelp at Yelp
As Yelp's Small Business Expert, Emily is dedicated to helping local business owners succeed and grow. Her expertise spans customer engagement, reputation management, and digital marketing strategies. Through speaking engagements and industry thought leadership, Emily shares insights that entrepreneurs across all sectors can use to build thriving businesses. She is also the host of Behind the Review podcast, from Yelp and Entrepreneur Media, where she interviews business owners and industry leaders to uncover the stories, strategies, and creative decisions behind standout businesses.

More From Emily Washcovick

Building a Business

Setting a New Standard for Customer Service

In this episode, hear how Ben and Jenny McAvoy, owners of Insectek Pest Solutions, prioritize communication and put customers at ease in the face of stressful pest encounters.
Building a Business

How Reviewers Can Help Local Businesses Thrive

In this episode, Gwyn C., a Yelp Elite reviewer, reveals an insider's perspective on how she writes online reviews and provides examples about how small businesses can leverage customer feedback.
Business Funding

The Opportunities We Unlock As Solopreneurs

In this episode, Angela Shen, owner and founder of Savor the Wild Tours, discusses starting a new business and changing her approach after selling her first business, Savor Seattle.
Building a Business

A Culinary Renaissance in Southern California

Viet Nguyen, CEO and executive chef of Kei Concepts, is building a legacy. Although his business encountered several challenges, his loyalty to his personal mission, supportive staff, and hospitality-centered business model is making an impact on his customers, community, and industry.
Building a Business

Building a Successful Business on a Foundation of Feedback

Customer feedback, whether glowing or critical, can be a boon for your business. This week, Yelp's Small Business Expert Emily Washcovick is joined by Alok Ahuja, CEO and founder of Trexity, to talk about how he started his business and found success by focusing on one very simple thing: constructive feedback.
Building a Business

Building a Business With Customer Care at The Forefront

Carmen Sturniolo, owner of Ambitious Athletics, started his journey in the fitness industry after a family tragedy made him realize he wanted to channel his energy into creating a business that focused on improving people's health.
Business News

The Three Biggest Small Business Questions Answered

To celebrate Yelp and Entrepreneur Media's America's Favorite Mom & Pop Shops™, Yelp's Small Business Expert Emily Washcovick answers the three most common questions she hears from entrepreneurs and explains how Yelp can help with each.
Building a Business

How Home-Packed Lunches Became a Thriving Business

In this episode, "Mexican Mom" Gina Antimo and her husband Jaime Reverté share how they foster a welcoming, family-like environment in their restaurant through customer service and authentic food.
Online Presence

How to Grow Your Business With Social Media

Miriam Fried, owner of MF Strong, shares why a solid online presence, including social media and Yelp, is important for starting a business and achieving continued growth.

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