Head of Industry Solutions for Ecommerce
at Descartes Systems Group
Entrepreneur Leadership Network® Contributor
With 17 years in ecommerce fulfillment and shipping in B2B and SaaS, Johannes Panzer drives the go-to-market strategy for Descartes' ecommerce division globally. He leads the ecommerce industry strategy group, managing SMEs' software solutions, including Peoplevox, pixi, ShipRush and Ozlink.
Today's unpredictable business environment makes it essential for ecommerce entrepreneurs to recognize key operational tipping points — like automation, order volume growth and multichannel complexity — and adopt the right tools to scale efficiently, protect margins and meet customer expectations.
In today's unpredictable retail world, the ability to handle atypical peak seasons effectively is a critical differentiator. Here's how you can streamline and optimize your warehouse operations.
The rapid growth of ecommerce, fueled by the pandemic, has increased opportunities for "porch pirates" who target packages left on doorsteps, impacting both consumer confidence and business finances. This rise in theft underscores the need for effective security measures — read on for some suggestions from my 17 years in the industry.
Business leaders across industries are the gatekeepers to technology innovation, and innovation in this industry in particular can make or break a company's bottom line.
Don't miss the opportunity to leverage this key aspect of the customer experience to protect your margins, boost customer retention and increase your customer lifetime value.