Scott Miker is the author of "You Can't Surf from the Shore: An Introduction to the Systems and Habits Approach to Improvement" and writes a weekly blog on using systems at ScottMiker.com. His career has focused on business operations and how to improve a business's systems and processes to grow.
Growing companies will find a conflict between remaining nimble or being structured. Structure is needed but to attain the structure without the rigidity, follow these steps.
Continuous improvement might seem like something large corporations do but it is beneficial to small businesses and can be tailored to drive improvement in your company.
Every business faces problems. How you handle those problems will determine how successful your business becomes. If you want your team to bring you solutions, not just problems, build appropriate systems.
Filling management holes that get created when the company gets bigger is important. Use these four principles to develop the leaders in your organization.