Steve Arizpe is president and COO for Insperity (NYSE: NSP), a leading provider of HR and business-performance solutions. He provides strategic leadership and guidance throughout the organization to ensure success for its small and mid-sized business clients.
HR may not be top priority for entrepreneurs as they work to grow their business. That should not be the case. HR is an essential component that will be the foundation for a more robust growth path.
Entrepreneurs and small business owners know how to embrace change and identify trends in their customer base sooner, which typically become indicative of the global marketplace in general. This allows small business leaders to be more agile and adjustment to meet the current state of business.
The customer experience (CX) is one of the organizational pillars for growth, and it would behoove business leaders to make it a top consideration as they begin planning for 2023.
Now with four generations having worked together for decades, it is time to celebrate the multi-generational workforce and how it can lead to tremendous business growth.
Culture can be a differentiating factor in driving business success, attracting and retaining top talent, and offering stability and encouragement for employees.