What Makes a Great HR Professional?

Here are the skills and qualifications needed to be an impactful human resources manager.

HR professionals need several different types of attributes in order to navigate the complexities of their job effectively.

Soft Skills

  • Communication: HR professionals must communicate clearly and effectively with colleagues, management, and external partners.
  • Organization: HR entails managing numerous tasks and deadlines; strong organizational skills are a must.
  • Problem-Solving: HR professionals often need to resolve conflicts and find innovative solutions to workforce issues.

Hard Skills:

  • Knowledge of Employment Laws: A comprehensive understanding of regulations pertaining to labor and employment.
  • Proficiency in Software: Familiarity with HR Information Systems (HRIS) is becoming increasingly important.
  • Data Analysis: An ability to analyze workforce data and metrics to derive insights for decision-making.

Qualifications

  • A bachelor’s degree in human resources, business administration, psychology, or a related field is commonly sought by employers.
  • Some roles may require specific qualifications, such as a Master’s degree for senior positions or specialized credentials for areas like compensation and benefits.
  • Prior experience or a related field is often essential, even for entry-level roles, which might be obtained through internships or volunteer work.

HR Certifications and Educational Opportunities

Certifications signal a commitment to the field.

HR Certification Institute (HRCI): Offers several certifications, including the Professional in Human Resources (PHR) and the Senior Professional in Human Resources (SPHR).

Society for Human Resource Management (SHRM): SHRM-CP and SHRM-SCP are globally recognized certifications that focus on competency-based certifications for industry professionals.

International Association for Human Resource Information Management (IHRIM): Provides certifications for professionals specializing in the use of technology.

WorldatWork: Offers certifications for professionals in compensation, benefits, and total rewards, such as Certified Compensation Professional (CCP) and Certified Benefits Professional (CBP).


Career Advancement in HR

Advancement within the human resources field typically follows a trajectory that commences with entry-level positions and can lead to high-level leadership roles.

Gaining Experience: Building a solid foundation through various roles, such as an HR Assistant or Specialist, is vital.

Pursuing Higher Education and Certifications: Attaining advanced degrees can prepare professionals for more complex and strategic responsibilities.

Developing a Specialty: Focusing on a niche, such as talent acquisition or compensation and benefits, can create opportunities for advancement into specialized managerial roles.

Networking: Engaging with professional organizations can lead to mentorship opportunities and greater visibility in the industry.

Moving to Senior Management: With time and experience, professionals can move into roles such as Manager, Director, or even CHRO, influencing the organization’s strategic direction.

HR professionals need several different types of attributes in order to navigate the complexities of their job effectively.

Soft Skills

  • Communication: HR professionals must communicate clearly and effectively with colleagues, management, and external partners.
  • Organization: HR entails managing numerous tasks and deadlines; strong organizational skills are a must.
  • Problem-Solving: HR professionals often need to resolve conflicts and find innovative solutions to workforce issues.

Hard Skills:

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