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Building a Business

Be Known for Not Skimping on Customer Service

Overseas' call centers are cheap. Replacing disappointed customers is expensive.

By David Inns

Thought Leaders

3 Ways Psychotherapy Can Make An Entrepreneur Limitless

Therapy allows entrepreneurs insight into what does not work and the tools to make the necessary changes.

By Vineel Maharaj

Thought Leaders

Nancy Reagan Proved the Power of Partners in Leadership

As President, Ronald Reagan reshaped American government and politics. He always said he could not have done it without his Nancy.

By Ray Hennessey

Building a Business

5 Secrets That Will Keep You Going When the Going Gets Rough

Fake it 'till you make it. Take baby steps. You have more support than you think. Keep on truckin'.

By Larry Alton

Building a Business

10 Organizations That Provide Support for Entrepreneurs

There is definitely value to be gained from being a part of the right organizations, and it's something every entrepreneur should be considering.

By Thomas Smale

Thought Leaders

5 Tips for Running a Business While You Are on the Mend

The head of a media company shares the tips she's been utilizing while dealing with a broken foot.

By Deborah Mitchell

Entrepreneurs

Want to Be a Happier Parent and More Effective Entrepreneur? Ask for Help.

The owner of a marketing agency learned that he couldn't possibly do it all, not without a little help balancing the multiple demands of work and family.

By Jim Joseph

Building a Business

The Important Lesson for Entrepreneurs From a Quarterback’s Fight for His Life

Jim Kelly battled two bouts of cancer, but with his teammates by his side, he was able to stand tall.

By Matt Mayberry

Thought Leaders

An Ode to an Entrepreneur’s Supportive Spouse

Starting a business is a team sport. So here's a thanks to the generous backer at home who provides valuable help and love.

By Stacey Alcorn

Building a Business

Entrepreneurship: It Takes a Village

Here are the six key resources you need to build a powerful company.

By Dana Brownlee

Entrepreneurs

Create Momentum When You’re Stuck in the Middle

Here are some approaches to get back on track when you're well out of the gate, but the finish line is nowhere in sight.

By Jesse Sostrin

Thought Leaders

5 Signs Your New Business Venture Will Fail

Perform a quick attitude check so as to avert any dismal paths mired by self-defeating thinking.

By Te-Erika Patterson

Thought Leaders

The Benefits of Practicing Vulnerability in the Office

Some workplaces have moved beyond considering whether employees can share their emotions at work. Demonstrating true feelings may lead to better teamwork and breakthroughs.

By Kate Swoboda

Building a Business

3 Secrets to Making Your Online Customer Support a Success

Online customer service should make processes easier, not harder. Here's how your company can streamline its online customer-service approach,

By Larry Alton

Thought Leaders

12 Ways to Overcome Self-Doubt and Build a Profitable Business

Strong leaders do engage in internal dialogue. The key thing is that they move forward with their best self.

By Firas Kittaneh

Business Operations & Logistics

Running a Business While Dealing With a Personal Loss

How do you face tremendous emptiness and grief when you have a company to run? Find out how other entrepreneurs found their way.

By Heather R. Huhman

Building a Business

Build a Network That Will Be There When You Need It With These 3 Tips

There are few things in the world of business that are more valuable than connections with helpful people.

By Adam Callinan

Building a Business

Here’s Why You Need to Step Outside Your Comfort Zone

Career and professional growth don't just arrive at your doorstep without your taking the leap.

By Natalie Bounassar

Building a Business

Overcoming Entrepreneurial Envy

Jealousy creates disconnection, which can only harm the prospects of a growing firm. Here's how to turn around that dynamic.

By Kate Swoboda

Buying a Franchise

Why It Pays Big to Be an Early Adopter in Franchising

Getting in on the ground floor can lead to big things in a world where a relatively modest investment can turn into a profitable business.

By Jason Daley

Entrepreneurs

How to Rock the Cradle at Home and Work? Realize a Perfect Work-Life Balance Is Impossible.

You can be a wonderful parent and exemplary businessperson while relying on support systems.

By Julie Pickens