Selling my business was a financially rewarding yet emotionally challenging journey. It taught me that, beyond contracts and negotiations, the hardest part is letting go of the culture, identity, and community I built.
Have you fallen out of love with your business? Has it been replaced by fatigue and even a little bit of apathy? There are a few signs that might signal your "relationship" with your business has changed.
Integrate business development, marketing and sales into a unified strategy to transform your SMB into a sustainable growth engine that drives consistent revenue and builds trust — no Fortune 500 resources needed.
Success in sales is not just about charisma or closing techniques—it's about understanding the psychology of your customers and guiding them through a structured process.
Too often, the push to sell overwhelms the need to evaluate the entire customer journey, address pain points and ensure the simplest, most straightforward path to purchase and repurchase. Because of this approach, brands fail their customers and themselves.
Scott and Missy Tannen, co-founders of luxury bedding brand Boll & Branch, weren't impressed with the products on the market — so they created their own.
Stop the churn caused by bad customer service, which is endemic to many businesses. Here are five secrets for where to look for lapses and how to address them.
Small business expert Jennifer Van Buskirk shares the best practices small business owners can use to attract new customers — and keep existing ones coming back for more.
Creating a seamless, personalized experience is just as critical as having a great product or service, if not more so — it's the key to winning customers and keeping them loyal.
Drawing from my personal experience with alcohol flush reactions, I recognize how validating this common issue in the Asian community inspired my business idea.
As the holiday season approaches, it's essential for ecommerce businesses to maximize sales by leveraging key shopping events like Halloween and Black Friday. These events present unique opportunities to engage with customers and drive conversions, but they require tailored strategies to succeed.
Co-founders Lauren Stephens and Kaki McGrath, along with their mother Bonnie Dudley, turned everyday-wear brand Dudley Stephens into a multimillion-dollar success.